Description Of Services Offered
Level 1 Inspection
Inspection of entire fireplace and venting system for safety of use. This includes all areas inside the home (flue, firebox, hearth extension, damper, smoke chamber). We will inspect the attic area (if accessible) for proper clearances to combustibles and for properly installed insulation shield and fire stop. We also get on the roof and inspect the chimney/chase, chimney cap, and flashing.
Chimney Cleaning & Level 1 Inspection
We provide all services of the Level 1 Inspection (see Level 1 Inspection details) and we also clean the entire fireplace and venting system. We use the latest power whip technology to throughly clean your fireplace. This service is for open fireplaces, wood burning stoves & wood burning inserts.
Chimney Cleaning & Level 2 Inspection
This service includes a Chimney Cleaning and Level 1 Inspection. After the fireplace and venting system is cleaned and inspected we use a camera to get a very close look at the smoke chamber and flue areas. This level of inspection is used more when a property is being bought or sold. We also recommended this level of inspection if we perform a Level 1 Inspection and need to go further to evaluate if the fireplace is safe to use.
Gas Fireplace Cleaning & Level 1 Inspection
This service is for gas appliances. We perform all the same actions in a Level 1 Inspection, in addition we also clean the gas burner ports, air shutters (if applicable), remove any excess carbon build up, check all gas line connects for possible leaks, and install new glowing embers.
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Repair Quote
This service is for repair quotes. This is not an inspection for safety of a fireplace. This service is free if you have a repair you need a quote for, and you live in Bloomington/Normal.
If you live outside Bloomington/Normal a Level 1 inspection is required for the initial visit. The inspection charge is deducted from an future work performed.
New Appliance Consultation
We will come out to your home and discuss options and different styles of appliances and fireplace products and the installation process. This service is for anyone wanting to update their current fireplace or are interested in installing a whole new system. We install all types of fireplace appliances from gas log inserts, electric fireplaces, direct vent fireplaces, traditional open fireplaces, wood burning inserts to free standing wood stoves.
A mileage fee may be charged if you live outside Bloomington/Normal.
FAQ
Is the online schedule correct?
Yes, the online booking schedule is always current and up to date. it is not uncommon for us to schedule 2-3 months out.
How do I reschedule or cancel my appointment?
You can reschedule and cancel your appointment online by registering on the website. Once you register, you gain full access to booking services and rewards.
FYI, we do not solicit through email, privacy is very important to us.
Do you travel outside of Bloomington/Normal
We service all of Bloomington/Normal and a 10 mile radius surrounding Bloomington/Normal.
Is there a fee for paying with a credit/debit card?
We do not charge a processing fee for any amount under $500.
There is a 3% processing fee for any amount over $500.
Do I need to prepare for my appointment?
Please prepare for your appointment by removing any ash and wood from your fireplace prior to your service. We also ask that you do not have a fire the evening before your service.
How often should I get my chimney cleaned & inspected?
The National Fire Protection Agency recommends an annual cleaning and inspection of all fireplaces.